Trip FAQs

Common FAQs

Due to COVID-19 our boat trips are available but they are limited because of Government regulations.

We are working hard to make more trips available.

For more information please click the button below or go to the Book your trip item on the Boat trips menu.

Category: Common FAQs

The trip boat season can vary but generally runs from mid-March to mid-October.

You can see what we have available during the season on the Booking page.

If you want to discuss a boat trip at any other time then please contact our Booking team here.

Category: Common FAQs

The John Pinkerton II is limited to a total of 50 passengers per trip.

Kitty is limited to a total of 12 passengers per trip.

All passengers are counted regardless of age.

On occasion, a lower passenger limit may be set depending on the trip type.

Category: Common FAQs

The John Pinkerton II operates from Odiham in Hampshire and Kitty operates from Woking in Surrey.

John Pinkerton II

Directions: Departure point is located on the canal wharf. The canal at Colt Hill is signposted down London Road at the eastern end of the High Street. Pass the Waterwitch pub and then cross Colt Hill Bridge, then turn right into the car park at the end of the road.

Kitty

Directions : Departure point is located adjacent to the WWF Living Planet Centre on Brewery Road, just outside the centre of Woking. Convenient parking can be found under the WWF building (aka the Brewery Road car park).

Category: Common FAQs

You can check the availability of each boat based on your chosen trip type, day and time from the Booking page before you start the booking process.

Category: Common FAQs

Please see the Booking page for event information that includes prices.

Category: Common FAQs

Public and theme trips are popular.

To avoid disappointment make an advanced booking using our secure on-line booking system.

We cannot guarantee seats will be available at the last minute. 

Category: Common FAQs

Booking of all except theme trips must be made at least 12 hours in advance of the stated trip departure time.

Booking of themed trips must be made at least 48 hours in advance of the trip departure time.

Your booking will not be secured until payment has been received.

We cannot take online advance bookings on the day of departure.

If you have not made a pre-paid booking it may still be possible for you to get aboard if spaces are available.

If this is the case you can pay your fare to the skipper.

Category: Common FAQs

All crew are trained volunteer members of The Basingstoke Canal Society and are appropriately certificated. 

Category: Common FAQs

Why not buy a Gift Voucher?

A voucher is an ideal gift for a boat trip in the peaceful surroundings of the delightful Basingstoke Canal.

Vouchers can be purchased through using our online shop for either the John Pinkerton II or the Kitty.

Terms and conditions:

A voucher can only be used for the boat that it is purchased for.

Unless stated otherwise a voucher will last for 12 months from the date of purchase.

If you wish to transfer a gift voucher to another boat then you must contact the Booking team.

A voucher has no cash value. A trip boat cannot accept vouchers as payment in lieu of cash.

If the value of the voucher exceeds the price of a trip then the residual amount may be used towards another trip on that boat.

A cash refund cannot be given.

Redeem your voucher

Contact the Booking team to redeem a voucher.

A voucher can be redeemed as full or part payment for a boat trip.

Category: Common FAQs

Please check the weather conditions and dress appropriately for a boat trip.

This includes footwear. High heels are inappropriate, soft shoes being more comfortable for any towpath access to boat.

Category: Common FAQs

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