If you have a question or need to contact us then please contact our Booking Team.
Public and theme trips are popular.
To avoid disappointment make an advanced booking using our secure on-line booking system.
We cannot guarantee seats will be available at the last minute.
Booking of all except theme trips must be made at least 12 hours in advance of the stated trip departure time.
Booking of themed trips must be made at least 48 hours in advance of the trip departure time.
Your booking will not be secured until payment has been received.
We cannot take online advance bookings on the day of departure.
If you have not made a pre-paid booking it may still be possible for you to get aboard if spaces are available.
If this is the case you can pay your fare to the skipper.
All crew are trained volunteer members of The Basingstoke Canal Society and are appropriately certificated.
Why not buy a Gift Voucher?
A voucher is an ideal gift for a boat trip in the peaceful surroundings of the delightful Basingstoke Canal.
Vouchers can be purchased using our online shop for use on either the John Pinkerton II or the Kitty.
Terms and conditions:
Unless stated otherwise a voucher will last for 12 months from the date of purchase.
A voucher has no cash value. A trip boat skipper cannot accept vouchers as payment in lieu of cash.
If the value of the voucher exceeds the price of a trip then the residual amount may be used towards another trip.
A cash refund cannot be given.
Redeeming your voucher
Please search for Public Trips or Theme Trips in the calendar, note the date and time, and then contact the Booking Team to make your booking.
We are sorry that there is no mechanism to do this online but assure you of our best attention.
Vouchers purchased previously have been automatically extended to include the 2021 season.
Children under 18 must be accompanied by an adult.
Babies are not charged for but are included in the overall headcount for a boat. If you are unsure please check with the Booking team.
Except for assistance dogs, we regret that dogs cannot be taken on public trips.