Trip FAQs

Common FAQs

Due to COVID-19 our boat trips are available but they are limited because of Government regulations.

We are working hard to make more trips available.

For more information please click the button below or go to the Book your trip item on the Boat trips menu.

Category: Common FAQs

If you have a question or need to contact us then please contact our Booking Team.

Category: Common FAQs

The trip boat season can vary but generally runs from mid-March to mid-October.

You can see what we have available during the season on the Booking page.

If you want to discuss a boat trip at any other time then please contact our Booking team here.

Category: Common FAQs

You can check the availability of each boat based on your chosen trip type, day and time from the booking page before you start the booking process.

Trip prices vary depending on trip type and can be found on the booking page when you have found your preferred date.

Category: Common FAQs

Public and theme trips are popular.

To avoid disappointment make an advanced booking using our secure on-line booking system.

We cannot guarantee seats will be available at the last minute. 

Category: Common FAQs

Booking of all except theme trips must be made at least 12 hours in advance of the stated trip departure time.

Booking of themed trips must be made at least 48 hours in advance of the trip departure time.

Your booking will not be secured until payment has been received.

We cannot take online advance bookings on the day of departure.

If you have not made a pre-paid booking it may still be possible for you to get aboard if spaces are available.

If this is the case you can pay your fare to the skipper.

Category: Common FAQs

All crew are trained volunteer members of The Basingstoke Canal Society and are appropriately certificated. 

Category: Common FAQs

Why not buy a Gift Voucher?

A voucher is an ideal gift for a boat trip in the peaceful surroundings of the delightful Basingstoke Canal.

Vouchers can be purchased using our online shop for use on either the John Pinkerton II or the Kitty.

Terms and conditions:

Unless stated otherwise a voucher will last for 12 months from the date of purchase.

A voucher has no cash value. A trip boat skipper cannot accept vouchers as payment in lieu of cash.

If the value of the voucher exceeds the price of a trip then the residual amount may be used towards another trip.

A cash refund cannot be given.

Redeeming your voucher

Please search for Public Trips or Theme Trips in the calendar, note the date and time, and then contact the Booking Team to make your booking. 

We are sorry that there is no mechanism to do this online but assure you of our best attention.

Covid Extension

Vouchers purchased previously have been automatically extended to include the 2021 season.

Category: Common FAQs

Children under 18 must be accompanied by an adult.

Babies are not charged for but are included in the overall headcount for a boat. If you are unsure please check with the Booking team.

Category: Common FAQs

Except for assistance dogs, we regret that dogs cannot be taken on public trips.

Category: Common FAQs

Please check the weather conditions and dress appropriately for a boat trip.

This includes footwear. High heels are inappropriate, soft shoes being more comfortable for any towpath access to boat.

Category: Common FAQs

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