Mar 152020
 

15 May 2020

John Pinkerton and Kitty Charter and Public Trips Announcement

It is with regret that due to the COVID-19 pandemic, the Trustees of the Basingstoke Canal Society have suspended all meetings and public events for the immediate future.

In common with other operators, including the Basingstoke Canal Authority, the John Pinkerton and Kitty trip boats will suspend operations forthwith. 

Please check back on this website regularly to find out when trips will be resumed.

Why?

The demographic of both the Society volunteers and the majority of the public show that they fall into the vulnerable age-related section of society.

On both boats, passengers and crew are in close proximity in an enclosed space, at less than 2m, for a period of 1 to 3 hours.  Both factors put all at increased risk from COVID-19.

How does it affect you?

All boat trips will be suspended immediately until at least the end of  May. We sincerely regret the inconvenience caused, and hope that you will want to re-book at a later time in the year.

Mother’s Day Cruises on John Pinkerton: These proved very popular, and thus disappointing to have to cancel. We propose to reschedule provisionally for 19th September, a lovely time for canal cruising with often good weather.

What do you need to do?

If an announcement has been made that trips have resumed, are you able to reschedule your cruise with a definite date in mind?

Are you able to reschedule at an unspecified date, to be advised?

Are you unable to reschedule, and require a refund?

 

In all cases, please reply, letting the Booking Team know the answers to the above questions.

If asking for a refund, please supply details of a bank account to which the refund can be sent by bank transfer. If you paid by card through Web Ticket Manager, refunds will be processed through them.

Once trips have been resumed, to help you decide on a future date, please refer to the following link for the Charter Availability Calendars showing current status of bookings for each day for the respective months of our cruising season: https://basingstoke-canal.org.uk/jp/charter-trips/#Calendar

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